Terms and Conditions

General Terms and Conditions
Introduction
This website is operated by Ambel Nordic, a trader registered in the Kingdom of Sweden, providing products and services according to commercial agreements entered into with customers.
The company’s transactions are subject to the applicable laws of Sweden. These General Terms and Conditions govern the relationship between the company and customers regarding the use of the website, ordering products, purchasing goods, and receiving electronic services.
By using this website, contacting the company, or requesting any product or service, the customer acknowledges that they have read, understood, and accepted these General Terms and Conditions.

1. Website Use
The website is intended to provide information about the company’s products and services and to facilitate communication with customers.
The website may not be used for any illegal purposes or for any activity that may cause harm to the website, the company, or any third party.
The company reserves the right to modify or update the website content or these Terms and Conditions when necessary. Any changes shall become effective from the date they are published on the website.

2. Products and Services
The company provides physical goods and electronic services as presented on the website or agreed upon directly with customers.
Images, descriptions, technical information, and other content displayed on the website are provided for information and illustration purposes. Minor differences may occur between displayed information and the actual product unless specific specifications have been agreed upon.
Product availability, prices, service details, and quantities are subject to final confirmation between the company and the customer before the order is completed.

3. Prices and Payment
Prices shall be determined in the agreed currency, such as Swedish Krona (SEK), Euro (EUR), or US Dollar (USD).
The company accepts payment methods agreed upon with the customer, including bank transfer, electronic payment methods, or any other method approved by the company.
Displayed prices do not include taxes, duties, transportation costs, or any additional charges unless otherwise clearly stated in the quotation or agreement.
An order becomes binding after the buyer submits a purchase request for a product or service through any communication method, including email, text messages, WhatsApp, Facebook, or any other communication channel, and after the company confirms acceptance of the order.
An order also becomes binding when the customer accepts a quotation or offer provided by the company through any communication method that has been used and communicated to the company.

4. Company Information and Commercial Transparency
This website is operated by Ambel Nordic, a sole trader registered in the Kingdom of Sweden Sole Trader and subject to applicable Swedish laws.
Any customer or buyer has the right, before making any purchase or entering into any commercial agreement, to request detailed legal company information, including the company’s registered address, official registration number (Organisationsnummer), and any other available business identification information.
Such requests may be submitted through the electronic contact form available on the website or through the official company email addresses published on the website.
The company shall respond to such requests and provide the requested information to the same email address or communication channel from which the request was received, subject to verification of the request source when necessary.

5. Orders and Delivery
Orders are confirmed after approval by the company and notification to the customer through the appropriate communication channel.
Delivery times are determined according to the nature of the product or service and the agreement between the parties. If no specific delivery period has been agreed, the company shall make reasonable efforts to complete delivery as soon as possible.
For physical goods, responsibility for shipping and transportation shall be determined according to the agreement between the parties. If no specific agreement exists, the company’s responsibility shall be limited, at maximum, to the export port for goods intended for export.
Shipping and service provision shall only be made to areas that are safe, internationally permitted, and where the necessary basic services are available.

6. Returns and Refunds
For physical goods, a return request may be submitted within a maximum period of one month from the date of receipt in the following cases:
A significant difference between the product and the agreed specifications.
Damage for which the company is responsible.
Returned products must be in an acceptable condition and must not have been damaged due to misuse, improper storage, or incorrect handling by the customer.
Refunds shall be made using the same payment method used for the original transaction, or by another method agreed upon by both parties if the original method is unavailable.
Returns do not apply to electronic services that have been completed or delivered according to the agreement, or products and services manufactured, customized, or prepared according to the customer’s specific requirements, unless otherwise agreed.

7. Intellectual Property
All rights related to the content of the website, including images, logos, texts, designs, trademarks, and digital content, belong to the company or are used under lawful authorization.
Copying, modifying, republishing, or using any part of the website content without prior written permission from the company is prohibited.

8. Data Protection and Privacy
The company collects and processes customer data only to the extent necessary for providing products and services, processing orders, communication, and fulfilling legal obligations.
The company is committed to protecting personal data in accordance with applicable European data protection laws, including the General Data Protection Regulation (GDPR).
The website may use cookies to improve user experience, analyze website usage, and develop services.
Customer data will not be sold or shared with third parties except when necessary to provide the requested service or when required by law.

9. Limitation of Liability
The company shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including natural disasters, wars, transportation issues, government decisions, or other force majeure events.
The company’s liability shall be limited to the extent permitted by Swedish law and in accordance with the nature of the product or service subject to the agreement.

10. Governing Law and Dispute Resolution
These General Terms and Conditions shall be governed by the laws applicable in the Kingdom of Sweden.
The parties shall first attempt to resolve any dispute amicably.
If no agreement can be reached, the dispute shall be handled by the competent courts in Sweden and according to applicable Swedish laws.

11. Contact
For inquiries, requests, or notices related to these Terms and Conditions or the company’s services, please contact:
Ambel Nordic
Email: info@ambelnordic.com
Phone: 0046793533333

Last updated: 2026-07-26
© All rights reserved by Ambel Nordic